Terms and Conditions
These Terms and Conditions apply to all People to People International (PTPI) programs. The participant understands and accepts that the program fee must be paid, and a Passenger Profile must be completed and signed at least 90-days prior to departure.
1. Payment Policy
1.1 The participant has agreed to pay the applicable program fee in U.S. Dollars.
1.2 A non-refundable deposit of U.S. $1,500.00 payable by Money order or check and is due at the time of enrollment of a PTPI trip.
1.2.1 The remainder of the program fee and the completed Passenger Profile are due 90 days prior to the participant’s program start date. If the program fee is not paid in full 90-days prior to start date and has not been granted an extended due date, or the Passenger Profile is not completed, the participant will be cancelled from that program.
1.2.2 If a Participant enrolls between 30 and 70-days prior to the scheduled start date, the program fee must be paid in full immediately and the Passenger Profile must be promptly completed.
1.3 This is an air inclusive program. The participant’s program fee is priced with air travel originating from Kansas City, Missouri and is inclusive of all fuel, taxes and fees. Participants originating from other cities may pay a different program fee. Rates are subject to change until paid in full. Seats are limited and may not be available on every flight or departure date. Some airlines may impose additional charges if the participant chooses to check any baggage.
2. Cancellation and Refund
2.1 PTPI reserves the right, at its sole discretion, to reject any individual at any time prior to start date or to cancel the program start date in which a participant is scheduled to participate.
2.2 In the unlikely event of such a cancellation or if a participant has been rejected, the total amount paid to PTPI will be refunded, unless the cancellation is either due to non-payment by the agreed-upon due date or failure to submit the Passenger Profile 60-days prior to the participant’s program start date. Other than such refund, PTPI will not be responsible to the participant for any other refund, costs, interest, liability, or damages of any kind.
2.3 If a participant cancels for any reason, the participant must notify PTPI in writing. The cancellation will be effective upon PTPI receipt of the written notification at its office.
2.4 PTPI incurs substantial administrative and planning costs prior to the departure of a participant. Therefore, regrettably, if a participant cancels his or her participation in the program, funds paid by the participant to PTPI can be refunded only as set forth below in Section 2.5. 2.5 If the cancellation is effective
• Up to 90 days prior to the scheduled start date, the program fee paid, less the deposit and applicable airline cancellation penalties, will be refunded.
• 90 to 61 days prior to the scheduled start date, participant will be charged 25% of the program fee and the balance, less the deposit and applicable airline cancellation penalties will be refunded.
• 60 to 45 days prior to the scheduled start date, participant will be charged 50% of the program fee and the balance, less the deposit and applicable airline cancellation penalties will be refunded.
• 44 to 31 days prior to the scheduled start date, participant will be charged 75% of the program fee and the balance, less the deposit and applicable airline cancellation penalties will be refunded.
• Within 30 days prior to the scheduled start date, no portion of the program fee is refundable.
2.6 If a participant has cancelled his/her program, he/she has the option to leave the funds on file for up to one year from the original start date toward another PTPI program OR to be refunded based on the terms set forth in Section 3.5.
2.7. If a participant has cancelled his/her program and chooses a refund rather than leaving the funds on file, the participant will forfeit any/all existing funds remaining on their account, including the use of his/her deposit.
2.8 It is very important that a participant understands the cancellation policy. If it is not clear, the participant should ask for clarification. PTPI cannot make exceptions to this cancellation policy for any reason, including medical emergencies. PTPI strongly urges the participant to purchase trip cancellation insurance.
2.9 No refunds will be given for unused portions of the program or because of a participant’s failure or inability to participate in the PTPI program.
2.10 A participant is responsible for transportation to the start location. The participant is also solely responsible for any airfare or other travel fees, charges, expenses, or penalties that might result from any cancellation of or change in the participant’s program, whether the participant cancels the program or it is cancelled or altered by PTPI.
3. Changes to Program Start Date or Program Type
3.1 PTPI will allow participants to change their program start date or type of program, dependent on program availability. In addition, participants are able to use their deposit on file or funds on file, as per the cancellation and refund policy in Section 3, to register in a new program and/or program start date.
3.2 If a participant chooses to change his/her program start date or program type (or cancel their program and re-register using funds on file or a deposit on file) between 60 and 31 days before the original start date, a non-refundable U.S. $400 Change Fee will be assessed.
3.3 If a participant chooses to switch his/her program start date or program type (or cancel his/her program and re-register using funds on file or a deposit on file) between 30 and one day(s) before the original start date, a non-refundable U.S. $600 Change Fee will be assessed.
3.4 The Change Fee (or cancellation and re-registration using funds on file or deposit on file) is non-refundable and non-transferrable to any other programs. A Change Fee will be assessed each time the participant changes the program start date or program type and each time the participant cancels his/her program and re-registers using funds on file or a deposit on file. The Change Fee is assessed at the time of re-registration or at the time the change is made, and is charged to the participant before the remainder of the program fee balance is paid.
3.5 The Change Fee applies to certain groups who cancel at any time after the deposits for the program have been paid, regardless of length of time before the programs. The non-refundable Change Fee for groups who change their program type or program start date (or cancel and re-register using funds on file or a deposit on file) at any time greater than 30 days before the start date is U.S. $400 per person and is U.S. $600 per person for these same changes made between 30 and 1 day(s) before the original program start date.
3.6 Each year, on August 31, the program fee, discounts, and other policies are recalibrated for the coming year. Enrolled participants who wish to make changes to their program will have a two-month grace period where only the Change Fee will apply. Enrolled participants who request to change their program beyond the two-month grace period may be subject to updated program fees in addition to the Change Fee.